To Apply: Please email us your cover letter, resume, and any other relevant personal information or job experiences you've had. We are happy to answer questions and look forward to hearing from you! 


Warehouse Coordinator

Full Time - 40 hrs. / week

Location - True Ames Headquarters: Santa Barbara, CA

General Summary:

True Ames is looking for a team member to join the 40 year legacy we have built within the surfing industry who will share our commitment to providing the best surf fins available. The True Ames warehouse coordinator must be a highly organized and efficient individual whose chief responsibilities will be overseeing the fulfillment of our orders and ensuring the safe packaging of our products. This person will also be responsible for receiving and unpacking purchase orders (stocking warehouse), adding supplemental packaging to our products, and controlling the inventory we have in our warehouse. When necessary, this person will also participate in other aspects of the business such as filling in for customer service and helping with operational tasks.

Essential Job Functions:

  • Pull, package, and complete all related tasks in preparation for shipping products
    • Pull corresponding inventory from stock to fulfill retail and wholesale orders for shipment
    • Assemble and properly fill boxes with our products in a way that will ensure their safe and undamaged delivery
  • Receive purchase orders
    • Perform quality control checks on incoming product
    • Count inventory and ensure it matches itemized packing lists
    • Stock inventory in appropriate locations based on template, size and color
  • Effectively organize and control the placement, movement, and back stock of inventory
    • Monitor and report on inventory levels, flow of sales, shortages or any other changes in stock levels
    • Efficiently manage warehouse shelf space to allow capacity for growth
  • Control all tasks required for supplemental packaging needs
    • Print and place packaging labels; bag, fold and tag products produced in the workshop

Secondary Job Functions:

  • Control the inventory and purchasing of shipping materials and needs (i.e. boxes, packing tape, newsprint filler, etc.)
  • Cross-train with customer service and be able to fill-in when necessary
    • Gain the basic knowledge for handling communication and taking orders via email and phone calls
    • Ability to create sales receipts and fulfill orders via our online webstore and QuickBooks  
    • Ability to create shipping labels corresponding to the correct carrier and schedule pick-ups when necessary
  • Maintain a clean and organized shipping and inventory workspace
  • Continually improve warehouse systems to increase throughput efficiencies

Job Requirements:

  • Gain a first-hand understanding of our brand, business history, customer base and vision for the future
  • Demonstrates initiative, is conscientious and provides complete follow-through on areas of responsibility
  • Works well in a team-based work structure; ability to remain flexible within the work environment
  • Ability to problem solve, adapt and respond to different types of customers and situations
  • Follow all communication guidelines, policies and procedures
  • High School Diploma or Equivalent; Associate or 4 year degree preferred

Key Skills Required:

  • Strong organizational and efficiency skills
  • Great interpersonal and communication skills
  • Close attention to detail
  • Ability to multitask
  • Ability to lift up to 50 lbs

Employee Conduct:

  • It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors